At NTX MotorWorks, customer satisfaction is our top priority. We strive to deliver the highest quality products and services. Please review our return policy below:

1. Products & Merchandise

• Returns are accepted within 14 days of purchase for unused and unopened items.

• All returned items must be in their original packaging and in resalable condition.

• A valid receipt or proof of purchase is required for all returns.

• Refunds will be issued to the original form of payment within 5–7 business days of receiving the return.

2. Services

• All sales are final once you take delivery of your vehicle.

• If you are not satisfied with the service provided, please contact us within 7 days of pickup. We will review the concern and do our best to find a resolution.

3. Non-Returnable Items

• Custom parts, special orders, and discounted services are not eligible for return or refund.

4. Exchanges

• If a product is defective or damaged upon receipt, we will gladly exchange it for the same item. Please contact us within 7 days of receiving your order.

5. Contact Us

For any questions regarding returns or to initiate a return or exchange, please contact us at:

Email: Info@ntxmotorworks.com

Phone: 213-513-0091