Terms and conditions

Last Updated: September 22, 2025

Welcome to NTX MotorWorks! By using our website ([www.ntxmotorworks.com]) or booking services with us, you agree to these Terms & Conditions, as well as our Privacy Policy and Refund & Retention Policy, which are incorporated by reference.

1. Acceptance of Terms

By accessing our website, booking an appointment, or providing your information, you agree to these Terms. If you do not agree, please do not use our site or services.

2. Services Provided

NTX MotorWorks provides:

  • Collision repair and auto body services

  • Vehicle customization, wraps, and paint protection film (PPF)

  • Window tinting and ceramic coating

  • Paint correction and detailing

  • General automotive repair and maintenance

All services are provided at our Lewisville, TX facility and may be updated or modified at any time.

3. Use of Website

You agree not to:

  • Interfere with the operation of our website.

  • Use the site for fraudulent booking or misrepresentation.

  • Copy or distribute any site content without written consent.

4. Appointments, Deposits & Payments

  • Appointments may be scheduled online, by phone, or in person.

  • Deposits are required for certain services (such as wraps or collision jobs).

  • Deposit and payment policies are outlined in our Refund & Retention Policy [insert link].

  • Final payment is due upon service completion unless otherwise agreed in writing.

5. Refunds, Cancellations & Retention

Our Refund & Retention Policy governs deposits, cancellations, and refunds:

  • Deposits are generally non-refundable, but may be credited toward future services when eligible.

  • Cancellations must follow the notice period outlined in our Refund Policy.

  • Work performed is non-returnable, but warranty adjustments may apply where stated.

Please review the full policy here: [insert link to Refund & Retention Policy].

6. Warranty Disclaimer

  • Warranty coverage (e.g., window tint, PPF, ceramic coating) is governed by the terms provided at the time of service.

  • Warranty claims require original receipts and proper documentation.

  • NTX MotorWorks is not responsible for damages caused by neglect, misuse, aftermarket modifications, or improper care after service.

7. Privacy, Data Retention & Communications

Our Privacy Policy governs how we collect, use, and retain customer data. By using our site, you agree to the practices described there.

  • We may collect personal and vehicle information for scheduling, estimates, and communication.

  • By providing your phone number and/or email, you consent to receive communications from NTX MotorWorks, including:

    • Appointment reminders

    • Service updates

    • Promotional offers by text, call, or email

  • You can opt out of marketing communications at any time by following the unsubscribe instructions provided in our messages or by contacting us directly.

  • We retain customer information only as long as necessary to provide services, comply with legal obligations, or for internal business purposes.

8. Limitation of Liability

NTX MotorWorks is not liable for indirect, incidental, or consequential damages resulting from the use of our site or services.

9. Indemnification

You agree to indemnify and hold harmless NTX MotorWorks, its employees, and contractors from any claims or expenses arising from your use of our services or website.

10. Governing Law

These Terms are governed by the laws of the State of Texas.

11. Changes to Terms

We may update these Terms from time to time. Updates will be posted here with the “Last Updated” date revised.